When you work with Ruiz Insurance Agency, you'll experience the exceptional service and attention that you can only find with an independent insurance agency. We pride ourselves on focusing on you, the insured, providing one-on-one attention to detail regarding all your insurance needs. Exceptional customer service is a must when it comes to our clients. When you contact us, you are not put on hold for hours or have the option to press a series of numbers to speak to a live person. In most cases, you will talk to the same customer service representative every time. We monitor your account to take advantage of coverage and rate changes. We also have systems in place to alert us; if for any reason your coverage may be in jeopardy of cancellation which then prompts notice from us, to ensure continuous, uninterrupted coverage.